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Inza VISION:
To understand people better.
Inza CORE PURPOSE (OBJECTIVE):
To reinforce relationships between an organization and its customers.
Inza MISSION:
To be an authority and the preferred provider of end to end customer relationship
management solutions the world over.
Inza is in the business of acquiring and developing knowledge and experience in the area
of human relationships.
The focus of this activity in the realm of human relationships would primarily consider
relationships between brand & consumers, organizations & customers.
The objective Inza has set for itself is to be a world-class repository of knowledge and
experience in the area of Customer Relationship Management.
Inza adopts a three pronged approach.
- Building of relevant knowledge base.
- Using the knowledge to create specific programmes /
initiatives for clients.
- Creating infrastructure to help in implementation of various
programmes / initiatives.
The Inza Advantage:
- Inza brings a holistic perspective of the customer.
- Inza focuses equally on Ideation and implementation. Today
implementation is the Achilles heel of many companies. Inza with a strong focus on
implementation adds tremendous value.
- Experience
in working on Customer Management
projects with reputed companies.
- High
knowledge bandwidth of the core team.
© 2001 Inza CRM Ltd. |
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